Skip to main content

Service Request

Invalid Input
Fileds marked with * are required
Please put your full name
Invalid Company
Invalid Email
Invalid Phone
Invalid Aternate Phone
Invalid Address
Invalid Input
Invalid City
Invalid State
Invalid ZIP Code



Invalid Input
Invalid Input
Invalid Input
Invalid Input

0/700

Please describe the problem the firearm is presenting

0/300

Invalid Input

Please refer to our Shipping Instructions in order to send in your firearm for repair.

Be sure to UNLOAD your firearm before packaging, and follow our shipping instructions.

Please fill out and complete the form and enclose it with your Rossi firearm when sending it in. Be sure to UNLOAD your firearm before packaging, and follow our shipping instructions..

ROSSI USA reserves the right to field strip, inspect and function test all firearms sent to ROSSI USA upon receipt or anytime thereafter. Customers will be provided an estimate for repair if such repair is not covered under the applicable Repair Policy.

Before Packaging and Shipping Please Read:

  • Please ensure the firearm (and magazines) are unloaded.
  • Remove ALL aftermarket accessories from the firearm before shipping.
  • Include ALL magazines used with the firearm.
  • It is important to note that the magazine is part of the firearm. Basic troubleshooting includes recreating the issue described and the magazines are necessary to do this.
  • Please list all types of ammunition used/tested (brand, caliber, load, pressure, etc.).
  • Please check FAQ's or call customer service to assist in determining the need to ship the firearm for repair.
  • Common issues or common "non-invasive" parts replacements may not require the firearm to be shipped for repair.