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Rossi USA

Repair Policy

  • Rossi® Long Gun Repair Policy

    Limited Warranty

    Braztech International, LC., the exclusive importer of Rossi-brand firearms into the U.S.A., hereby provides the following ONE-YEAR LIMITED WARRANTY to the original purchaser of the Rossi® Long Gun subject to the terms and conditions set forth below.

    What does the warranty cover and what is its duration?

    Braztech warrants to the original purchaser that the Rossi® Long Gun was made free of defects in material, function, and workmanship. For one (1) year after the date of purchase, Braztech promises to remedy any defect in such material, function, or workmanship. Further, if Braztech cannot remedy any such defects after a reasonable number of attempts within the one (1) year period, Braztech will replace the Rossi® Long Gun with an exact or comparable model. This Warranty terminates automatically upon the transfer of the Rossi® Long Gun to any individual or entity other than the original purchaser.

    Disclaimer and Limitation of Remedy.

    ANY IMPLIED WARRANTIES OF MERCHANTABILITY IMPARTED BY STATE LAW WILL BE LIMITED TO ONE (1) YEAR. Some States do not allow limitations on how long an implied warranty lasts, so the above-limitation may not apply to you. ANY AND ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXPRESSLY DISCLAIMED UNDER ALL CIRCUMSTANCES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This ONE-YEAR LIMITED WARRANTY gives you specific legal rights, and you may also have other rights which vary from State to State. Braztech will not be responsible for:

    • Defects or malfunctions resulting from careless handling, unauthorized adjustments or modifications.
    • Use of defective or improper ammunition, reloaded ammunition, corrosion, neglect, abuse, ordinary wear and tear or unreasonable use.
    • Criminal misuse, negligence or use under the influence of drugs or alcohol.

    How do you obtain warranty service?

    You must contact Braztech to receive warranty service. You may contact Braztech by calling (800) 948-8029, or in writing: c/o Consumer Affairs Department, 100 Taurus Way, Bainbridge, Ga 39817. Please include a description of the claimed issue, along with your name, address, telephone number, model, serial number, proof of purchase, and date of purchase. FIREARMS MUST BE SHIPPED UNLOADED. Double check the chamber of your firearm before shipping. If firearms are sent to Braztech in a loaded condition, we are required by law to notify the Federal authorities. DO NOT INCLUDE AMMUNITION with your firearm. This is a violation of federal law. DO NOT include telescopic sights; custom grips, holsters, ammunition or other accessories with any firearm shipped to us. Braztech is not responsible for shipment damage.

  • Rossi® Revolver Limited Warranty

    Braztech International, L.C., the exclusive importer of Rossi-brand firearms into the U.S.A., hereby provides the following ONE-YEAR LIMITED WARRANTY to the original purchaser of the enclosed Rossi® revolver subject to the terms and conditions set forth below.

    What does the warranty cover and what is its duration?

    Braztech warrants to the original purchaser that the enclosed revolver was made free of defects in material, function, and workmanship. For one (1) year after the date of purchase, Braztech promises to remedy any defect in such material, function, or workmanship. Further, if Braztech cannot remedy any such defects after a reasonable number of attempts within the one (1) year period, Braztech will replace the revolver with an exact or comparable model. This Warranty terminates automatically upon the transfer of the revolver to any individual or entity other than the original purchaser.

    Disclaimer and Limitation of Remedy.

    ANY IMPLIED WARRANTIES OF MERCHANTABILITY IMPARTED BY STATE LAW WILL BE LIMITED TO ONE (1) YEAR. Some States do not allow limitations on how long an implied warranty lasts, so the above-limitation may not apply to you.

    ANY AND ALL INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXPRESSLY DISCLAIMED UNDER ALL CIRCUMSTANCES. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This ONE-YEAR LIMITED WARRANTY gives you specific legal rights, and you may also have other rights which vary from State to State. Braztech will not be responsible for:

    • Defects or malfunctions resulting from careless handling, unauthorized adjustments or modifications.
    • Use of defective or improper ammunition, reloaded ammunition, corrosion, neglect, abuse, ordinary wear and tear or unreasonable use.
    • Criminal misuse, negligence or use under the influence of drugs or alcohol.

    How do you obtain warranty service?

    You must contact Braztech to receive warranty service. You may contact Taurus by calling (800) 948-8029, or in writing: c/o Consumer Affairs Department, 100 Taurus Way, Bainbridge, Ga 39817. Please include a description of the claimed issue, along with your name, address, telephone number, model, serial number, proof of purchase, and date of purchase. FIREARMS MUST BE SHIPPED UNLOADED. Double check the chamber of your firearm before shipping. If firearms are sent to BrazTech in a loaded condition, we are required by law to notify the Federal authorities. DO NOT INCLUDE AMMUNITION with your firearm. This is a violation of federal law. DO NOT include telescopic sights; custom grips, holsters, ammunition or other accessories with any firearm shipped to us. When shipping Matched Pair or Matched Set models for repair, all barrels must be included with the firearm. Be sure to repackage the additional barrels in their shipping tubes to prevent damage to the finish and to the stocks during shipment. BrazTech is not responsible for shipment damage.